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lost in the desert
Paul Elson-Vining

How should I start my process mapping project?

What processes do I need? Documenting processes can seem like a daunting task. We have heard it compared to being lost in the wilderness or that process mapping is so hard it fills me with dread and makes my eyes bleed. Please make it stop!/p> But it doesn’t need to be that bad just start with these 2 questions What processes should I have? Where do we start? Once you have recognised these two simple questions you can now embark on your process mapping journey. Process mapping is not a difficult thing to do in theory, its problem comes with the execution – ensuring a consistent approach is essential. What processes should I have? Answering Question number 1 in simple

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Paul Elson-Vining

What is process mapping?

What is Process Mapping? Process mapping involves visualising the flow of work within a business. A process map contextualises and details a business’ processes, showing a series of steps, events or actions that lead to a result. Business process maps are also commonly referred to as process flowcharts or process flow diagrams. Process mapping involves visualising the flow of work within a business. A process map contextualises and details a business’ processes, showing a series of steps, events or actions that lead to a result. Business process maps are also commonly referred to as process flowcharts or process flow diagrams. Process maps are often used by businesses that want to obtain clarity on how they are working to create more consistent, efficient and effective working practices. Organisations that have documented their

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ISO logo
Paul Elson-Vining

What is ISO and do I need it?

You may have heard about ISO standards or seen companies displaying their certification on documentation, products, or vehicles.

But what are they?
What do they mean?
Are they required?
In this article we will give you an insight as to what they are all about and give you the information you need to decide for yourself.

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Triaster Logo
Paul Elson-Vining

The Noun-Verb Methodology

One of our software partners, Triaster, utilises a straightforward methodology that is easy to understand but also very powerful at the same time. This is an updated and refreshed edition of an article originally written in 2016.    Written by Michael Cousins Mike founded Triaster in 1994. A thought leader in business improvement, he has led Triaster ever since, spearheading its development of beautifully engineered business improvement software, that is both full of the functionality required by business analysts and that end users find really easy to use. The Noun-Verb process mapping methodology is a powerful, yet very simple way to document a business process. It is used by process mappers as the standard to deliver process diagrams that are

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