Today I learned something new. I am not ‘down with the kids’ with the latest terms, but I am not part of the ‘old guard’ either. I have heard and been using the term ‘Leading Edge’ and ‘Tip of the Spear’ (sorry for the clichés but there is a point I promise) as an example of being the first in creating the standard or make a path for everything that follows. Makes sense so far? But here is the new learning, I heard someone referencing the ‘Bleeding edge’ the other day. I thought I had misheard, or they had misquoted so I asked what they meant (every day is a school day!) and they explained something that made me sit

What is the purpose of creating a meal which you can’t eat? Or hanging a picture up to face the wall and not an audience? Nothing I hear you cry! That’s correct. So now let’s ask the same while we are thinking about the purpose of capturing business processes. Many of us would have worked for companies who have captured their processes but no one other than the person who’s job it was to document them all actually knows what they are! What is the purpose in that? If you do not share and educate your fellow colleagues, employees, team members about processes that are important for your business/project/work how will they know what they should be doing? Documenting processes,

What processes do I need? Documenting processes can seem like a daunting task. We have heard it compared to being lost in the wilderness or that process mapping is so hard it fills me with dread and makes my eyes bleed. Please make it stop!/p> But it doesn’t need to be that bad just start with these 2 questions What processes should I have? Where do we start? Once you have recognised these two simple questions you can now embark on your process mapping journey. Process mapping is not a difficult thing to do in theory, its problem comes with the execution – ensuring a consistent approach is essential. What processes should I have? Answering Question number 1 in simple

What is Process Mapping? Process mapping involves visualising the flow of work within a business. A process map contextualises and details a business’ processes, showing a series of steps, events or actions that lead to a result. Business process maps are also commonly referred to as process flowcharts or process flow diagrams. Process mapping involves visualising the flow of work within a business. A process map contextualises and details a business’ processes, showing a series of steps, events or actions that lead to a result. Business process maps are also commonly referred to as process flowcharts or process flow diagrams. Process maps are often used by businesses that want to obtain clarity on how they are working to create more consistent, efficient and effective working practices. Organisations that have documented their