Symptoms of not having a business process in place

Introduction In any organisation, having efficient and well-structured business processes is crucial for success. When these processes are absent or poorly defined, it can lead to various issues that impact productivity, customer satisfaction, and overall business performance. Let’s explore the symptoms that indicate a lack of proper business processes. 1. Chaotic Workflows Symptom: Employees often struggle […]

How Do I Map My Processes?

Small workshop

How Do I Map My Processes? We talk a lot about mapping out your processes. How important it is to do, what benefits it can bring your business and why you need to understand what your processes are if you want to develop and grow. But we haven’t talked much about how you physically map […]

How to Ruin the Implementation Of a Business Management System

A Business Management System (BMS) is a set of tools and processes that help you plan, execute, and monitor your business strategies and activities. A BMS can help you improve your efficiency, quality, and customer satisfaction, as well as comply with various standards and regulations. However, implementing a BMS is not enough to achieve these […]

How business process management can help the emergency services

Emergency services are vital for the safety and well-being of the public. They respond to various types of emergencies, such as fires, medical emergencies, accidents, crimes, natural disasters, and terrorist attacks. However, emergency services also face many challenges, such as increasing demand, limited resources, complex coordination, high-risk situations, and public expectations. To overcome these challenges, […]

How To Handle Workflow Bottlenecks In Your Business

How To Handle Workflow Bottlenecks In Your Business Imagine you’re working as an in-house graphic designer for a high-profile marketing business. Everything’s going well, and you’ve just finished up the designs for a major advertising campaign. It’s your best work, and you can’t wait to launch them to the world. Before that can happen, the […]

What is a process mapping project and how do you make it successful?

What is a process mapping project and how do you make it successful? We were recently asked a series of questions around process and thought it would be great to share. How would you define process? Put simply, we would define process as your working practices. These would be the high-level steps to produce an […]

Survive or Thrive

Survive or Thrive Wouldn’t we all like to work in businesses that were productive and efficient all of the time. Yes, I’m sure everyone would jump at the chance for this. To generate productivity and efficiency you first need to understand what activities form the fundamentals of what you do. All businesses want to understand […]

Why Process Mapping Is A Process, And Not An Instant Fix

Why process mapping is a process, and not an instant fix When it comes to process mapping, people tend to go into it with a lot of different expectations. It’s not a typical business practice for many, and so you might not be sure what it will look like, how it will work or what […]

Knowing And Understanding Your Processes

Knowing And Understanding Your Processes It is not at all easy to understand your business processes if you don’t know what they are. And it is nigh on impossible to improve business processes if you don’t know what they are. But what exactly is a process, and what does understanding it mean for your business? What Is […]

Business Jargon – Leading edge or Bleeding edge?

Today I learned something new. I am not ‘down with the kids’ with the latest terms, but I am not part of the ‘old guard’ either. I have heard and been using the term ‘Leading Edge’ and ‘Tip of the Spear’ (sorry for the clichés but there is a point I promise) as an example […]

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