What are managed Services?
Process Envisions Managed Services provide regular help and support for all of your process needs.
Sessions are delivered on or off-site. We offer three levels of service depending on your needs. these range from once a month, once every 2 months or once every 3 months.
The sessions are very flexible and provide help and support where you need it. The support we can provide falls under three categories:
Triaster Software Support
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Creation of Process maps
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Publication of maps
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Alerts and approvals configuration
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Adding content to menus
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Customising Standard library reports
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Data management
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Properties file editing
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Weblog configuration (if purchased)
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General troubleshooting
Process Bliss Software support
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Creating of templates
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Assigning ownership to tasks
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Branching points
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Task ownership
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Conversion of content from existing sources
Process Facilitation and workshops
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Facilitate process capture workshops
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Gap analysis of existing process documentation
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Creating As-is and to-be scenarios
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Process awareness workshops
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Practical process training
