Managed Services

What are managed Services?

Process Envisions Managed Services provide regular help and support for all of your process needs.

Sessions are delivered on or off-site.  We offer three levels of service depending on your needs. these range from once a month, once every 2 months or once every 3 months.

The sessions are very flexible and provide help and support where you need it. The support we can provide falls under three categories:

Triaster Software Support

  • Creation of Process maps
  • Publication of maps
  • Alerts and approvals configuration
  • Adding content to menus
  • Customising Standard library reports
  • Data management
  • Properties file editing
  • Weblog configuration (if purchased)
  • General troubleshooting

Process Bliss Software support

  • Creating of templates
  • Assigning ownership to tasks
  • Branching points
  • Task ownership
  • Conversion of content from existing sources

Process Facilitation and workshops

  • Facilitate process capture workshops
  • Gap analysis of existing process documentation
  • Creating As-is and to-be scenarios
  • Process awareness workshops
  • Practical process training

We strive to make our clients happy

So, let's be happy together.