How should I start my process mapping project?

lost in the desert

What processes do I need? Documenting processes can seem like a daunting task. We have heard it compared to being lost in the wilderness or that process mapping is so hard it fills me with dread and makes my eyes bleed. Please make it stop!/p> But it doesn’t need to be that bad just start […]

What is process mapping?

What is Process Mapping? Process mapping involves visualising the flow of work within a business. A process map contextualises and details a business’ processes, showing a series of steps, events or actions that lead to a result. Business process maps are also commonly referred to as process flowcharts or process flow diagrams. Process mapping involves visualising the flow of work within a business. […]

What is ISO and do I need it?

ISO logo

You may have heard about ISO standards or seen companies displaying their certification on documentation, products, or vehicles.

But what are they?
What do they mean?
Are they required?
In this article we will give you an insight as to what they are all about and give you the information you need to decide for yourself.

The Noun-Verb Methodology

Triaster Logo

One of our software partners, Triaster, utilises a straightforward methodology that is easy to understand but also very powerful at the same time. This is an updated and refreshed edition of an article originally written in 2016.    Written by Michael Cousins Mike founded Triaster in 1994. A thought leader in business improvement, he has […]